Privacy Policy
What we collect, how we use it, and your choices. We never sell your information.
We answer 24/7 — call, chat or email, English or Spanish.
Who we are
Calma Aire is a fictitious name (DBA) of ECOGREEN AC TODAY INC, a Florida Certified Air Conditioning Contractor, license CAC1824118 ("Calma Aire", "we", "us"). This policy explains what we collect when you use calmaaire.com, call us, text us, or book service, and how we use it.
What we collect
- Information you give us: name, phone, email, ZIP or service address, the service you need, and anything you write in the form.
- Calls, texts and chats: your phone number, call time and length, and messages, including website chat with our automated assistant. Calls may be recorded for quality and training; you will hear a notice at the start of the call.
- Service records: equipment details, photos taken on the job, estimates, invoices and payment status.
- Website data: pages visited, device and browser type, and the ad or link that brought you here, collected through cookies and similar tools.
How we use it
To answer your request, give estimates, schedule and dispatch a technician, perform and bill the work, honor warranties, send appointment updates you asked for, improve our service and advertising, and meet legal obligations.
Who we share it with
We do not sell your personal information. We share it only with:
- Service providers that work for us under confidentiality: website hosting, phone and text messaging, email, scheduling, payment processing, analytics, and the marketing team that runs our advertising and phone lines on our behalf.
- Equipment manufacturers, when you ask us to register a warranty.
- Authorities, when the law requires it, or to protect our rights and safety.
Cookies and analytics
We may use cookies and tools such as Google Analytics and advertising pixels (Google, Microsoft, Meta) to measure visits and ad results. Our forms use Google reCAPTCHA to stop spam and abuse; its use is subject to Google’s Privacy Policy and Terms. You can block cookies in your browser settings; the site still works without them.
How long we keep it
Service and billing records are kept as long as needed for warranties, taxes and legal requirements (usually up to 7 years). Call recordings are kept for up to 12 months. Quote requests that never became a job are deleted after 24 months.
Your choices
You can ask us to see, correct or delete your information, or to stop calling or texting you. Reply STOP to any text to opt out. We will not refuse service because you opt out of marketing.
Security and children
We use reasonable safeguards to protect your information. No system is perfectly secure. Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes and contact
We may update this policy; the date below shows the latest version. Questions or requests: Email us at hello@calmaaire.com · (305) 786-5375.
Last updated: September 27, 2026.